Gordon Brown has unveiled a £910m
package aimed at helping people with rising gas and electricity
bills.
With average household energy bills now totalling more than £1,000 a
year, many families may be worried about paying their fuel bills
this winter. This guide outlines what help is available.
KEY NUMBERS
Government helpline: 0800 512 012
Home Heat helpline: 0800 33 66 99
Energywatch helpline: 08459 06 07 08
As well as the general help listed here, suppliers often offer
grants, special tariffs and other measures on a case-by-case basis.
If you are having trouble paying your bill you should check with
your supplier to find out what help is available from them.
GOVERNMENT PAYMENTS
HOME ENERGY SAVING PROGRAMME
What is it?
A way of providing assistance to householders to make their homes
more energy-efficient. All low-income and pensioner households are
entitled to free loft and cavity insulation. Everyone else can get
half-price insulation.
The government estimates that six million households will be able to
benefit by the end of 2011 and aims to insulate all Britain's homes
by 2020.
How do I apply?
Call the government helpline number above for more details.
COMMUNITY ENERGY SAVING PROGRAMME
What is it?
A new service to be provided by local councils, voluntary
organisations and energy companies. They will target some of the
most deprived areas of the UK, carrying out house-to-house calls to
offer help.
How is this being funded?
This new initiative and the Home Energy Saving Programme mentioned
above are being funded by energy firms, including electricity
generating companies. New legislation will require them to come up
with £910m to pay for the schemes.
How can I find out if I am eligible?
Call the government's helpline number listed above.
WINTER FUEL PAYMENT
What is it?
A tax-free annual benefit, it is usually paid from November.
Who is eligible?
Those aged 60 or over and who normally live in the United Kingdom.
How much?
How much you get varies according to personal circumstances. In
2008-9, the government is increasing the payments to £250 for
over-60s, and to £400 for over-80s.
How to apply?
If you have not had the payment before and are not getting a state
pension or another benefit (apart from housing benefit, council tax
benefit or child benefit), the payment will not be automatic: you
need to apply.
You can get a claim form by calling 08459 151 515.
Or see this page on the Direct.Gov website.
COLD WEATHER PAYMENT
What is it?
The payment is made when the average temperature is recorded as, or
forecast to be, 0C (32F) or below over seven consecutive days.
Who is eligible?
You are entitled if you receive the following:
• pension credit
• income support or income-based jobseeker's allowance and there is
a child aged under five in your family
• pensioner premium, higher pensioner premium or enhanced pensioner
premium
• a disability premium or severe disability premium
• a disabled child premium or a child tax credit that includes an
individual element for a child or qualifying young person who is
disabled or severely disabled
How much?
A one-off payment of £8.50. The government has said this will
increase to £25 this winter if conditions are "severe".
How to apply?
The payment is made automatically.
OTHER GOVERNMENT SCHEMES
WARM FRONT ENGLAND
What is it?
A grant scheme in England providing heating and insulation in
privately owned or rented homes.
Depending on an applicant's needs, it will pay for things such as
loft insulation, draught proofing, gas room heaters with thermostat
controls, gas, electric or oil central heating.
Energy advice and two low-energy light bulbs are also available.
Who is eligible?
You may get a grant if you get one or more of the following
benefits:
• working tax credit (with an income of less than £15,460 and which
must include a disability element)
• child tax credit (with an income of less than £15,460)
• attendance allowance
• disability living allowance
• income support (must include a disability premium)
• housing benefit (must include a disability premium)
• council tax benefit (must include a disability premium)
• war disablement pension (must include a mobility supplement or a
constant attendance allowance)
• industrial injuries disablement benefit (must include constant
attendance allowance)
• you have a child under 16, or are pregnant, and get income support
or council tax benefit or housing benefit or income-based
jobseeker's allowance or pension credit
• you are aged 60 or over and get pension credit, or council tax
benefit, or housing benefit or income-based jobseeker's allowance
How much?
Grants range up to £2,700 - or up to £4,000 if your home needs oil
central heating.
How to apply?
You will need to complete an application form before an adviser
visits you to assess and recommend work for your property. Call 0800
316 2805.
WARM DEAL SCOTLAND
What is it?
An insulation grant of up to £500 of measures is available for home
owners and tenants of privately rented properties who are in receipt
of one or more of certain benefits.
Who is eligible?
You may get a grant if you get one or more of the following
benefits:
- Minimum Guaranteed Element of Pension Credit
- Income Based Job Seekers Allowance
- Housing benefit or Housing Allowance
- Council Tax benefit (not 25% sole occupancy)
- Attendance Allowance
- Disability Living Allowance
- Income Support
- Industrial Injuries Disablement Benefit (with constant
Attendance Allowance)
- War Disablement Pension (with constant Attendance Allowance
or Mobility Supplement)
- Working Tax Credit with earnings of less than £16,642
- Child Tax Credit with earnings of less than £16,642
- Disabled Persons Tax Credit
- Children (under 16) who receive Disability Living Allowance
If not in receipt of any of the above qualifying benefits but aged
60 years or over, and a home owner or tenant of a privately rented
property, you may qualify for a 25% grant of up to £125.
How to apply?
Telephone Scottish Gas on FREEPHONE 0800 316 6009.
CENTRAL HEATING PROGRAMME SCOTLAND
What is it?
Funded by the Scottish Executive, it is a non-means-tested scheme,
providing free central heating and insulation packages for those
whose system is broken and beyond repair, or who do not have one at
all.
Who is eligible?
Residents in Scotland aged 60 and over who are home owners or rent
in the private sector. They must have been resident at the address
of application for at least a year and it must be their main home
and not subject to a demolition order.
The address must be self-contained and have no central heating, or
the existing central heating system must be completely broken and
beyond repair.
How much?
Up to £3,500.
How to apply?
Telephone 0800 316 1653
CENTRAL HEATING PROGRAMME SCOTLAND FOR OVER 80s
What is it?
Replaces heating systems, plus other measures such as a free smoke
alarm, assistance with care and help moving and replacing furniture
while heating is fitted.
Who is eligible?
Anyone over 80 who has a partial or inefficient system, generally
more than 20 years old.
How much?
Up to £3,500.
How to apply?
Telephone 0800 316 1653
HOME ENERGY EFFICIENCY SCHEME IN WALES
What is it?
Provides grants for energy efficiency measures - such as loft
insulation, low energy light bulbs and gas room heaters - and energy
advice.
Who is eligible?
Those in receipt of the following benefits and have a child under
16, or are pregnant:
- income support
- working tax credit (with an income of less than £15,460)
- council tax benefit
- child tax credit (with an income of less than £15,460)
- housing benefit
- income-based jobseeker's allowance
How much?
Up to £2,000.
How to apply?
Telephone 0800 316 2815
HEES plus in Wales
What is it?
Aimed at owner-occupiers or private tenants in Wales, it provides
grants for energy efficiency measures and gives tailored energy
efficiency advice.
Who is eligible?
People aged 60 or over, or one-parent families with a child under
16, and in receipt of one or more of the following:
- income support
- housing benefit
- council tax benefit
- state pension credit
- income-based job seeker's allowance
OR
Householders who are disabled or chronically sick, and in receipt
of one or more of the following:
- working tax credit
- housing benefit
- income support
- council tax benefit, plus the disability element
- disability living allowance
- attendance allowance
- industrial injuries disablement benefit, plus constant
attendance allowance
- war disablement pension plus constant attendance allowance
- attendance allowance
- mobility supplement
OR
Householders with children under 16 living in the property, who
are claiming child benefit with the child receiving disability
living allowance.
How much?
Up to £3,600.
How to apply?
Telephone 0800 316 2815
NORTHERN IRELAND WARM HOMES SCHEME
What is it?
Funded by the Department for Social Development, it is aimed at
owner-occupiers and people who rent their homes from private
landlords in Northern Ireland. It is not available for public sector
properties.
The fund gives a grant for a package of energy efficiency and
heating measures.
Who is eligible?
Householders of any age (the applicant or their spouse) who have a
child under the age of 16 and who are in receipt of one or more of
the following benefits:
- housing benefit
- rate rebate
- income support
- income-based job seeker's allowance
- child tax credit
- expectant mothers in receipt of a Maternity certificate (MAT
B1) and one of the above benefits
OR
Householders under 60 (the applicant or their spouse) who are in
receipt of one or more of the following disability-related benefits:
- disability living allowance
- housing benefit (with disability premium)
- rate rebate (with disability premium)
- income support (with disability premium)
- working tax credit (with disability premium) and NHS tax
exemption certificate
- war disablement pension (with mobility supplement or
constant attendance allowance)
- industrial injuries disablement benefit (with constant
attendance allowance)
How much?
Up to £850.
How to apply?
Telephone 0800 181 667
WARM HOMES PLUS - NORTHERN IRELAND
What is it?
In addition to the warm homes scheme, includes measures such as
installing new central heating systems.
Who is eligible?
Householders who are 60 years and over and are in receipt of one or
more of the following benefits:
- rate rebate
- housing benefit
- pension credit
- income-based job seeker's allowance
- attendance allowance
- disability living allowance
- working tax credit (with disability premium) and NHS tax
exemption certificate
- industrial injuries disablement benefit (with constant
attendance allowance)
- war disablement pension (with mobility supplement or
constant attendance allowance)
How much?
Up to £4,300.
How to apply?
Telephone 0800 181 667
ENERGY SUPPLIER FUNDS
E.ON CARING ENERGY FUND
Aims to assist E.On customers who are low-income households facing
financial difficulty and who may not be eligible for financial help
from government schemes.
Can offer the following assistance:
- payments in full or part to cover the cost of installing
cavity wall insulation and/or loft insulation
- payments in full or part to cover the cost of repairing or
installing heating measures which in some cases could include
repair of unsafe gas heating systems
- payments in full or part could be made to cover the cost of
household appliances
Telephone 0800 051 1480
EDF ENERGY TRUST FUND
A charity that gives grants to people who have electricity, gas,
telephone and, in some cases, other essential household bill debts.
Funded by EDF, it gives grants, and financial and energy efficiency
advice.
You must be a domestic customer of London Energy, Seeboard Energy,
Sweb Energy or EDF Energy.
There are two types of grants. They are for:
- individuals to cover the payment of gas and electricity
debts and other essential household bills or costs
- voluntary organisations working in the field of money
advice, debt counselling or energy efficiency advice
Telephone 01733 421060
BRITISH GAS ENERGY TRUST
The British Gas Energy Trust, which incorporates the Scottish Gas
Energy Trust, gives grants to help individuals and families in need
to meet arrears of energy charges and other household bills and
costs.
You must be a domestic customer of British Gas or Scottish Gas.
Can help with:
- arrears of domestic gas/electricity charges
- other essential domestic bills and costs. You can apply for
such help even if you do not apply for help with your
gas/electricity charges
Telephone 01733 421060
A winter fuel rebate of up to £90 may be available to British Gas's
most vulnerable customers. Please contact British Gas directly on
0845 6012006
SCOTTISH POWER ENERGY PEOPLE TRUST
Organisations and groups can apply for funding to support projects
or schemes covering:
- crisis funding, such as women and children needing emergency
accommodation and vulnerable young people setting up their first
home
- benefits health checks or income maximisation. For example,
helping households that are not claiming all the benefits to
which they are entitled
- energy efficiency measures
- research
Telephone 0141 568 2000
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